Work

Product work that has to actually work.

Most of my work sits between product strategy, digital operations, and the day-to-day reality of keeping streaming video products running. The case studies below are generalized where they need to be. Internal tool names, vendor specifics, and station-private details stay out of public copy.

Nexstar · 2024 to 2025

The local CTV portfolio

109 local stations, each with their own connected-TV app on Apple TV, Fire TV, Roku, and Samsung TV, plus the NewsNation national app. Scroll, search, or zoom the map. Tap any card or pin for the full station card with platform links and the livestream.

Where they live on the map

Click any pin to open the same station card you get from the carousel.

Case studies and projects

A few things I've worked on

Nexstar first since it's the current work. Earlier roles below in roughly reverse chronological order.

NexstarNexstar
Nexstar · 2023 to present · Live

The Nexstar CTV App Index

An interactive inventory of every local Nexstar CTV app I've helped ship across Apple TV, Fire TV, Roku, and Samsung TV. 108 apps, 108 markets, one role across all of them.

108 apps 4 platforms Interactive
NexstarNexstar
Nexstar · 2025 · Read full case study

Multi-livestream experiences on connected TV

Defined how multiple live channels surface in the app, how the experience handles availability and fallback, and what support teams need to troubleshoot it across the full local CTV portfolio. Live video looks simple to viewers and is anything but behind the scenes.

Live video 108 local apps + NewsNation
NexstarNexstar
Nexstar · 2024 to present · Read full case study

VOD experiences across the CTV portfolio

Browse, content rows, on-demand discovery, and the publishing workflows that put VOD content in front of viewers. The on-demand half of the same product where live lives.

VOD product Case study
NewsNationNewsNation
NewsNation · 2024 to present · Read full case study

Dynamic geolocation on the NewsNation app

Making a national news app feel local. Region-aware content, navigation, and discovery, with a manual override for viewers who travel or live near a market boundary.

App behavior Case study
NexstarNexstar
Nexstar · 2024 to 2025 · Read full case study

Station onboarding for 108 CTV launches

Training, documentation, and the operational handoff that got 108 local station teams ready to run their own CTV apps. The work that made the rollout supportable, not just shipped.

Training and ops Case study
NexstarNexstar
Nexstar · The Hill · 2023 to present · Read full case study

The Hill FAST channel

Supporting The Hill's FAST channel inside the Nexstar digital video portfolio. Politics-focused 24/7 programming across the major FAST aggregators.

FAST Case study
NewsNationNewsNation
NewsNation CTV · 2024 · Read full case study

TVE authentication and entitlements

MVPD sign-in flows, entitlement logic, channel mapping, and the operational support around them so authenticated viewers can stream the linear feed inside the app. The viewer-facing experience is one piece. The bigger piece is what support and operations teams need to live with it.

Authentication Case study
FireworkFirework
Firework · 2022 to 2023 · Read full case study

Global content moderation pipeline at short-form scale

Owned the content review workflow for a global short-form video platform. Ingest from multiple sources, AI scoring on every clip, score-based routing to country-specific manual review buckets, escalation flows for sensitive content, and Slack reporting for the compliance side. Designed to scale across more than a dozen regions.

UGC moderation Workflow design Case study
FireworkFirework
Firework · 2022 · Read full case study

A decision tree for short-form video onboarding

Turned ambiguous sales conversations into a reproducible workflow. A choose-your-own-adventure assessment that walked Customer Success through whether a prospective customer's content was usable on the platform, and routed each scenario to the right internal team or escalation.

Process design Case study
Tennis ChannelTennis Channel
Tennis Channel · 2019 to 2022 · Read full case study

Tennis Channel International: multi-region SVOD and FAST

Senior Manager of OTT Product Operations. Helped launch and run a digital-first OTT platform that included a 24/7 linear-programmed streaming channel, an instructional channel, 18+ original series, multi-region SVOD across the UK, Greece, Monaco, DACH, and the Netherlands, plus FAST distribution on Samsung TV+.

SVOD FAST Case study
T2 Live TennisT2 Live Tennis
Tennis Channel · 2020 to 2022 · Read full case study

T2 on Samsung TV+ and remote live production during COVID

Operations behind the T2 channel launch on Samsung TV+, cloud master-control workflows for live events, multi-cam multi-court live tournaments, and the remote-cameras-only production model that kept tennis on the air during COVID. Real live sports operations behind the scenes.

Live sports Cloud production Case study
JournyJourny
Ovation TV · 2017 to 2019 · Read full case study

Journy: launching an AVOD app across every major platform

Helped launch Journy, an AVOD travel and lifestyle app, across Roku, Apple TV, Fire TV, mobile, Xumo, Plex, VEWD, and Samsung TV+. First end-to-end product experience: platform certifications, content workflows, ad operations, the full lifecycle.

AVOD launch FAST distribution Case study
Ovation TVOvation TV
Ovation TV · 2017 to 2019 · Read full case study

The Preditor workflow: operationalizing producer-editors

Designed and documented the operating procedure for Ovation's producer-editors, including naming conventions, project folder structure, and the handoff to the social master drop. Metadata-by-convention so downstream teams always knew what they were looking at.

Workflow design Case study
DeluxeDeluxe
Deluxe → Adstream · 2012 to 2017 · Read full case study

From tape to file-based delivery, ad services scale

Designed and ran the workflows that processed, QCed, captioned, watermarked, and transcoded ads for domestic and international broadcast and web. Helped lead the file-based delivery transition that ultimately led to our division being acquired by Adstream.

Digital operations QC and captioning Case study

How I work

Clarity work, mostly.

A lot of product work is really clarity work. I spend a lot of time turning ambiguous requests, edge cases, stakeholder feedback, and technical constraints into documentation that teams can actually build from. Workflow diagrams, decision trees, requirements, acceptance criteria, release notes, support playbooks.

I think about both viewers and operators. The viewer-facing app is the visible part. The CMS, the metadata model, the support workflow, and the station feedback loop are the parts that decide whether the whole system actually works.

Get in touch about a project